Privacy Policy
This policy explains what personal data we collect, why we use it, and the rights you have over it.
Last updated: October 2026
1. Data we collect
Account data: email address, name, phone number (if provided).
Order data: delivery address, order contents, payment status (we do not store full card numbers).
Technical data: IP address, browser type, device information, and cookies necessary for the site to function.
2. Why we use it (legal bases)
To perform our contract with you: creating your account, processing orders, delivery, customer support.
For our legitimate interests: fraud prevention, site security, service improvement.
With your consent: optional marketing emails (you can unsubscribe at any time).
3. Payment processing
Payments are processed by our payment service providers under their own terms and privacy policies. We receive only the information needed to confirm and manage your payment.
4. Sharing data
We share data only with: payment providers, delivery carriers (name, address, phone for delivery), email/SMS providers for transactional messages, and authorities where legally required.
We do not sell your personal data.
5. Cookies
We use essential cookies to keep the site working (session, cart) and, with your consent, analytics cookies to understand site usage. You can manage cookies in your browser settings.
6. Retention
We keep order and invoice data for the period required by tax and commercial law (typically up to 10 years). Account data is kept until you ask us to delete it, subject to legal retention obligations.
7. Your rights (GDPR & similar laws)
You have the right to access, correct, delete, or port your personal data, to object to certain processing, and to lodge a complaint with your data protection authority.
To exercise these rights, contact us at the address below. We will respond within one month.
8. Security
We apply technical and organisational measures to protect your data, including encrypted connections (HTTPS) and hashed passwords. No method of transmission over the Internet is completely secure, but we work to protect your data.
9. Contact
For privacy questions, contact our data protection contact at [email protected].